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Privacy Policy

Personal data plays a fundamental role in the development of a gambling establishment. Using them, a company can understand the preferences and needs of users, as well as identify attackers and improve the level of protection. However, the process of obtaining and analyzing private details must be secure and not violate the privacy rights of players. To achieve this, Hot Sports India uses a privacy policy. This document describes in detail all procedures, as well as the rights and obligations of clients.

Before starting a game on the site, each user must study the agreement and confirm their agreement with it. Otherwise, the player will not be able to access the bookmaker’s products and services. In addition, the company’s management has the right to supplement or adjust the policy. Therefore, using the web page after updating means automatically agreeing with the new version of the document.

Types of Data

When a client performs actions on the official website, participates in games, and makes money transactions, HotSports India receives the following information:

  • Username;
  • Full name;
  • Date of birth and gender;
  • Country and address of residence;
  • Mobile number;
  • E-mail address;
  • Identification documents;
  • Transaction history;
  • IP address;
  • Device type and operating system;
  • Browser settings and language preferences;
  • Recording calls and correspondence with customer support;
  • Date and time of access, as well as session duration.

Cookies

The company also uses cookies to identify player preferences and desires. These are small files that are automatically installed in the client’s browser when visiting a gambling establishment. Cookies can track user activities on the Internet and provide necessary statistical data. In the browser settings, the client can refuse optional files.

Application

HotSports India is committed to using customers’ private data only for lawful purposes:

  • Provide players with requested services and products;
  • Process and manage customer procedures;
  • Verify users for compliance with company rules;
  • Prevent the risks of fraud, money laundering, and terrorist financing;
  • Analyze and improve the quality of products and services;
  • Provide 24/7 help and support;
  • Develop, test, and implement new products and features;
  • Monitor users’ gaming in accordance with responsible gaming principles;
  • Develop a marketing strategy that is based on personalized experiences.

Client Rights

The organization strives to ensure that users clearly understand the provisions of the policy and can exercise their rights:

  • Request access to details received and processed by the company;
  • Change or supplement confidential information if it needs to be corrected or updated. In this case, the player must provide supporting documents;
  • Ask to limit the processing of private data for a while;
  • Request to stop processing personal data. This can be done in cases where it does not conflict with the policy objectives;
  • Opt out of receiving advertising and other personalized messages.