Responsible Gaming

The gambling industry has become very popular in recent years. At the same time, this has brought new challenges to society, such as gambling addiction. Therefore, bookmakers around the world are making efforts to create a safe and comfortable environment for their customers. HotSports India is no exception. This company supports international and national projects that are aimed at maintaining the consciousness of players and minimizing the negative impact of gambling.

On the official website, employees provide information to clients, give valuable advice, offer professional assistance, and offer effective tools for self-control. For example, users can apply a daily, weekly, or monthly limit to their transactions. They will also have access to self-restraint tools for a certain period of time. In addition, employees undergo annual training to better understand player behavior and provide them with quality support.

Diagnostics

According to statistics, most users know how to control the game. However, there is a small portion of players who are not only vulnerable but may also be unaware of the problem. Therefore, HotSports India recommends that customers undergo a self-test from time to time using a few questions:

1. Do you visit a gambling establishment out of boredom or failure in life?
2. Do you increase your bet amount with each game?
3. Do you feel angry or disappointed if something or someone prevents you from placing a bet?
4. Do you play until you lose all your money?
5. Have you tried to control the game but failed?
6. Are you spending less time with friends or family?
7. Has your reputation among your colleagues deteriorated and you have begun to neglect your job responsibilities?
8. If you lose, do you try to win back at any cost?

If you answered yes to at least one question, then you should think about your attitude towards gambling and temporarily stop betting. After this, you are recommended to contact a specialized institution for professional help.

Exclusion policy

One method of combating gambling addiction is a period of self-exclusion, during which gamblers can undergo therapy. Users can choose a period from 6 months to 5 years, during which access to their account, bets, and monetary transactions will be limited.

Company employees will not send out advertising offers, nor will they remove the block ahead of schedule for the safety of the player. In addition, the user is prohibited from creating a second profile during self-exclusion. However, if a player creates a new account in another gambling establishment and suffers losses, HotSports India will not be held responsible for this.

After the period expires, the profile will not be automatically unlocked. The user must contact customer support with a request to restore access to the account. In addition, he may also decide to close the profile permanently.