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Fundamental Provisions

A safe and comfortable stay in a gambling establishment is only possible if the user knows his rights and obligations, as well as the rules for performing basic procedures. For this, HotSports com in India has come up with terms and conditions that meet all legal requirements. The company is owned by Play Media Enterprises N.V., which has registration number 147519 and is licensed by the Government of Curacao.

When creating a profile, each user must carefully review these provisions and confirm their acceptance of them. Otherwise, the client will not be able to start the game and will be forced to leave the site. The management also draws attention to the fact that this document may be supplemented or changed at any time. If this significantly affects the players’ stay at the gambling establishment, then the staff will notify them in advance. In all other cases, the new version will be published on the official website and will take effect immediately.

Requirements for Clients

To be able to start playing on HotSports India, users must meet certain requirements:

  • The person must be over 18 years of age or any other legal age in certain jurisdictions to visit a bookmaker’s office;
  • The user guarantees that he does not violate the laws of his country when visiting a gambling establishment;
  • The player is not a resident of the USA, France, Great Britain, the Netherlands, Singapore, Germany, Turkey, Poland, Syria, Philippines, Slovenia, Ireland;
  • The Client warrants that the use of services and products from HotSports India will not create a conflict of interest;
  • The user can only act on his own behalf. He cannot represent the interests of a legal entity;
  • The player understands that gambling and sports betting involve certain risks;
  • It is the customer’s responsibility to study and understand the rules of the game before placing a bet;
  • The person must not be classified as an addicted gambler;
  • An official or employee of the company will not be able to place bets. This applies to those directly involved in the game: coach, player, referee, and so on.

Profile Creation

Only registered users can place bets and perform other functions in the gambling establishment. The registration and profile management process has some rules:

  • The individual must complete the registration form with complete, accurate, and truthful information;
  • Each client can have only one account. Creating a second profile from the same email or IP address will lead to blocking;
  • The client is obliged to provide any identification documents upon request from the company’s employees;
  • The player undertakes to use the site only for the purposes for which it was created;
  • The user is responsible for keeping the username and password confidential. If someone has gained unauthorized access to his account, he must immediately report it to customer support;
  • The Client has no right to transfer or sell his profile to a third party.

Deposit and Withdrawal

In order to place a bet, the user must make a deposit, and to receive winnings must use the withdrawal function. Cash transactions have several rules and nuances:

  • The client can only use the payment method that belongs to him;
  • The player confirms that the funds used were obtained legally;
  • The user is responsible for declaring his winnings and paying taxes;
  • If a player makes a transaction in a currency that is different from the one he chose at the time of registration, then the organization has the right to charge a commission for making the conversion;
  • The user understands that all monetary transactions will be checked for fraud, money laundering, or terrorist financing.

Betting Rules

HotSports India’s core business is sports betting. To make this process exciting and trouble-free, users must know certain rules:

  • The client confirms that when he places a bet he does not know about the results of the match;
  • The bookmaker may limit odds and markets at any time;
  • The bet is considered valid once the user receives a confirmation email;
  • If an employee of the organization makes a mistake when specifying the terms of the bets, then they may be canceled;
  • All bets are accepted only before the start of the match. The exception is live betting;
  • If a player wins, he is obliged to make sure that the company credits the correct amount of winnings.

Complaints and Notes

If a player has questions for the bookmaker or believes that his rights have been violated, then he has the right to contact customer support. The user must take into account the following:

  • The complaint must be submitted within 2 weeks after the end of the sporting event;
  • The support manager may request the necessary evidence;
  • The customer must ensure that they provide an existing email address as the company will contact through this;
  • The user undertakes not to disclose the details of the complaint to a third party.